Please note that all tickets are non-refundable and non-exchangeable unless we are forced to cancel/postpone the festival due to force majeure.We cannot be held responsible for any disappointment with purchasing re-sold tickets from unofficial sources.
E-tickets are sent out approximately 1 week prior to the event. If you haven’t received, please contact your ticket supplier’s customer service team directly.
This event is for over 18s only. To enter the festival you must be aged 18 or over. Everyone must present a valid ID when they arrive. The only accepted forms of ID are a valid, in date, passport, driving license or home office approved proof of age card that clearly displays the pass hologram. The bars will operate a challenge 25 system – if you look under 25, you will be asked to provide valid photo id proving you are 18 or over. Please take it as a compliment and if you’re lucky enough to look under 25, make sure you bring your photo id with you. Photocopies or birth certificates will not be accepted and are not valid forms of photo ID. Please do not come without your valid photo id even if you are over 18, as you may be turned away if you cannot prove your age.